Shipping policy
Shipping Policy
Last updated: May 09, 2026
At [yunshangtrade.com
], we strive to get your orders to you as quickly and safely as possible. This Shipping Policy outlines our procedures and timelines.
], we strive to get your orders to you as quickly and safely as possible. This Shipping Policy outlines our procedures and timelines.
1. Order Processing Time
All orders are processed within 1-3 business days (Monday – Friday, excluding holidays). You will receive a shipping confirmation email with a tracking number once your order has shipped. Please note that processing time is separate from the shipping time.
2. Shipping Methods & Estimated Delivery Times
We primarily ship via USPS, UPS, or DHL, depending on the destination and selected shipping method at checkout.
United States (Domestic):
Standard Shipping: 5–8 business days
International (Including UK, Europe, Canada, etc.):
Standard International: 7–20 business days
Please note: Delivery times are estimates provided by the carriers and commence from the date of shipping, not the date of order.
3. Shipping Costs
Shipping costs are calculated and displayed at checkout based on the weight of your items and the destination address.
We offer Free Standard Shipping on all US orders over $[150].
Orders below this amount will incur a flat rate of $[10] for standard shipping.
4. International Shipping & Customs (Important for US Customers)
We ship to the United States and many other countries worldwide.
Import Duties & Taxes: Please be aware that international orders (including shipments to the US) may be subject to import duties, customs fees, and taxes imposed by the destination country. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost.
We recommend checking with your local customs office for more information before placing an order to avoid surprises.
If a package is refused due to unpaid duties and returned to us, the original shipping cost will not be refunded.
-5. Order Tracking
Once your order is shipped, you will receive an email containing your tracking number and a link to the carrier’s website. Please allow 24-48 hours for the tracking information to become active in the carrier's system.
6. Shipping Restrictions
We currently do not ship to P.O. Boxes for Expedited or Express International services (Standard shipping may allow it depending on the carrier).
Certain products (e.g., aerosols, large quantities of liquid) may have shipping restrictions to specific countries. If this affects your order, we will contact you.
7. Lost, Damaged, or Delayed Packages
Lost/Damaged: If your order arrives damaged or you believe it is lost (no tracking updates for more than 20 business days), please contact us immediately at [
] with your order number and photos (if damaged). We will work with the carrier to resolve the issue.
leviiidhlss@gmail.com
Delays: We are not responsible for shipping delays caused by the carrier, weather, or customs processing. However, we will do our best to assist you in locating your package.
8. Incorrect Address
Customers are responsible for providing the correct shipping address. If an order is returned to us due to an incorrect or incomplete address, the customer will be responsible for the re-shipping costs.
Contact Us
For any questions regarding shipping, please contact us at: [
]
leviiidhlss@gmail.com